Terms of Service

Last Updated: 6/29/2025

1. Acceptance of Terms

By accessing or using the Duograduate website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Duograduate provides personalized certificates and merchandise to celebrate language learning achievements on Duolingo. Our services include:

• Verification of Duolingo course completion
• Creation of personalized certificates
• Production and shipping of custom merchandise

Important: Duograduate certificates are for personal enjoyment only and have no official standing or academic value. They should not be presented as official qualifications, academic credentials, or proof of language proficiency for employment, education, or immigration purposes.

3. User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. User Conduct

You agree not to:

• Submit false or misleading information
• Use our certificates for fraudulent or deceptive purposes
• Infringe upon the intellectual property rights of others
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use our services for any illegal purpose
• Interfere with the proper functioning of our website

5. Intellectual Property

All content on the Duograduate website, including text, graphics, logos, images, and software, is the property of Duograduate or its content suppliers and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

6. User Content

By submitting content to us (such as screenshots or personal information), you grant us a non-exclusive, royalty-free, worldwide license to use, store, and process that content for the purpose of providing our services to you.

7. Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason.

Prices for our products are subject to change without notice. We reserve the right to discontinue any product at any time.

Payment must be made at the time of ordering. We accept various payment methods as indicated on our website.

8. Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated timeframes. However, we are not responsible for delays caused by shipping carriers or other circumstances beyond our control.

9. Returns and Refunds

If you are not satisfied with your purchase, please contact us within 14 days of receiving your order. We may offer replacements or refunds at our discretion.

Digital products, including digital certificates, are non-refundable once delivered.

10. Disclaimer of Warranties

Our services are provided "as is" without any warranties, express or implied. We do not guarantee that our website will be error-free, secure, or uninterrupted.

11. Limitation of Liability

To the fullest extent permitted by law, Duograduate shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

12. Indemnification

You agree to indemnify and hold harmless Duograduate and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of our services or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. The updated version will be effective as of the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the modified Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Address: 123 Language Lane, Certificate City, 12345